FAQs

Questions? We’ve probably answered them here.


From delivery timelines and shelf life to gifting across 100 addresses without losing your sanity - here’s everything you might want to know before ordering Yo Treats.

WhatsApp us at +91 9594711631 or write to contact@yoIndulge.com

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  • ORDERING & DELIVERY
  • PRODUCTS
  • CORPORATE GIFTING
  • RETURNS & REFUNDS

ORDERING & DELIVERY

A: We deliver across India via Delhivery. If your pin code is serviceable by Delhivery, we’ll get Yo Indulge to your doorstep.

A:

Mumbai & Pune: Usually within 1 day

Other metros: 1 - 2 days

Rest of India: 2 - 4 days

A: Yes, We provide free delivery at your doorstep via Delhivery

A: You’ll receive both WhatsApp and email tracking links once your order is handed over to Delhivery; usually within 24 hours of ordering.

A: Orders placed before 12 PM are usually shipped the same day from our Mumbai kitchen.

A: Absolutely. You can mix products in a single order.

A: Yes - 40, 400, or one lonely soul in Shillong. We've got the map covered.
A: Yes. We can include a gift card on your behalf. If you have your own cards, you can courier that to us and we can include that too.

PRODUCTS

A: Yo Indulge is the parent brand. Yo Brownies is our original Belgian chocolate brownie product line. Yo Majun is our Sindhi mithai bar line.

A:Yo Majun is 100% eggless.Yo Brownies currently contain eggs.We’re working on an eggless brownie version - subscribe to our newsletter to hear about it first.

A: Yes, there are preservatives added.

At room temperature.

A: No.

A:Yo Majun: 1 Month  Yo Brownies: 3 Months.

A: Yes. Refusing to mix them would be the only thing we'd judge you for.

CORPORATE GIFTING

A: Yes,  that’s exactly what our Corporate Gifting system is built for. Upload up to 500 addresses in a single order.

A: Yes, One payment covers products, shipping, GST, and individual deliveries to every recipient.

A: Absolutely. Use one message for everyone or personalize messages individually per recipient.

A: Yes. A consolidated GST invoice is automatically generated for the full order. Simply add your GSTIN during checkout.

A: Most corporate orders are delivered within 2 - 4 business days depending on location. We dispatch within 24 hours wherever possible.

A: Yes. Email contact@yoindulge.com and we’ll arrange a sample box for your office.

RETURNS & REFUNDS

A: WhatsApp us a photo within 48 hours of delivery and we’ll either resend the order or issue a refund - whichever you prefer.

A: Food items can’t be physically returned for hygiene reasons. But if you genuinely didn’t enjoy your order, message us - we’ll offer store credit toward your next order, no questions asked.

A: Courier delays occasionally happen during weather disruptions or peak festive periods. If your tracking hasn't been updated for more than 48 hours, contact us and we’ll escalate it immediately.

A: Every single one. Our sleep schedule has filed a formal complaint.

Still have questions?

We’re a small team and we genuinely read every message.